Get Set Up: End of First Meeting

Remind new clients that they will receive a survey from SCORE.


Mentor and client agree on next meeting date and time. 


Sometimes clients are not ready for a next meeting yet and ask to defer and reach out when they are ready



+ Scheduling System

Remind new clients that they will receive a survey from SCORE.


Mentor and client agree on next meeting date and time and mentor enters it in a scheduling system.  Client will receive an email from the system as well as a Google calendar invitation for the meeting.


Sometimes clients are not ready for a next meeting yet and ask to defer and reach out when they are ready



+ CRM + Proactive Scheduling

Remind new clients that they will receive a survey from SCORE.


Mentor and client agree on next meeting date and time and mentor enters it in a scheduling system.  Client will receive an email from the system as well as a Google calendar invitation for the meeting.


Sometimes clients are not ready for a next meeting yet and ask to defer and reach out when they are ready


Mentor enters shorthand notes, including next meeting data and action items, in Basic Client Tracking Spreadsheet


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First Meeting - Discussions and Process

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Post-Meeting Communications